Applications · Operations

Process every order end to end. Even if it comes in by WhatsApp.

A team of agents receives orders by email or WhatsApp, validates them, records them and confirms to the customer.

What it solves

The repetitive work, solved.

Orders come in from a thousand places and formats. Typing them into the system by hand is slow, error-prone, and the customer waits.

Receive on any channel

Read orders coming in by email or WhatsApp, in whatever format.

Validate and complete

Check everything adds up and ask for what is missing before recording.

Record in your system

Create the order in your ERP or tool, with no manual typing.

Confirm and follow up

Confirm to the customer and keep the status up to date until it closes.

How it works
Trigger
An email, a message, a schedule or on demand
Orchestrated agents
classifyreasonactescalate
they hand off, like a real team
Your tools
CRMEmailWhatsAppERP

They work on the tools you already use, in parallel and coordinated.

Why OrkestFy

Not a lone agent. A platform that brings order.

Orchestration

A coordinated team of agents that shares the work and hands off, not a lone assistant.

Nothing mixes

Each department, location, country or client in its own space. By design, not by configuration.

Shared, bounded memory

The general part is shared, each area stays private. Not a single shared brain where everything mixes.

Reliable and European

Tested before it ships, resumes if it fails. Data in the EU, GDPR and EU AI Act by design.

FAQ

What you're probably wondering.

Does it understand free-text orders on WhatsApp?

Yes. It interprets the order, and what needs no judgement it processes the same every time, with no typing errors.

Does it connect to my ERP?

Yes, via API, on the system you already use. Zero migration.

What if an order arrives incomplete or odd?

It spots it, asks for what is missing or escalates it to a person before recording it wrong.

Is each location or client isolated?

Yes. Nothing mixes between locations or clients, and everything is audited and in the EU.

Start with the process that slows you down most.

In a 20-minute demo you see a team of agents solving a real process from your business, under your control: reliable, European and no strings attached.